Solution for insurers

Reclaim control of your automotive claims

Lost visibility, unchecked costs, undetected fraud, fragmented data across systems. YourSmartFlow is your Control Room — tracking every claim from first report to settlement.

Insurer Control Room — Real-time view
847
Open claims
94%
SLA met
-18%
Avg cost vs 2025
⚠️ 12 files exceed SLA threshold — automatic alerts triggered
RefCostSLAStatus
S-2026-089158,200 MADD+18 ⚠️Expertise
S-2026-089067,800 MADD+12Garage
S-2026-088831,400 MADD+5In progress

Your pain points in claims management

Managing 50+ claims per month? You recognize these problems. They cost you margin and reputation.

👁️

Lost visibility

When claims are delegated to brokers or experts, you lose all visibility. How many are pending? Who is blocked? What's the cost?

💸

Hidden costs undetected

Provision overruns, unnecessary expertise, overcharging garages — without a tracking tool, you only see them at year-end.

🚨

Undetected fraud

Staged accidents, undamaged vehicles, biased expertise reports. Without photo certification and AI, fraud slips through.

Uncontrolled delays

Policyholders complain, garages bill extra immobilization days, regulatory SLAs are ignored — no proactive alerts.

📂

Fragmented data

Excel, emails, legacy systems, WhatsApp. Every claim is a stack of scattered evidence. Consolidation takes hours per audit.

🤝

Uncoordinated partners

Experts, garages, lawyers, doctors — when each moves at their own pace with no shared visibility, delays and costs explode.

Target audience
CEO / General Director — Strategic oversight and claims cost management
Claims Director — Operational vision, SLA, expert coordination
CTO / IT Director — Integration, data, automated reporting
-18%
Average claim cost
vs market average
94%
SLA compliance
vs 67% without platform
-35%
Fraud detected
via WeProov + AI
50+
Insurers & brokers
in active production

Your claims Control Room — in real time

YourSmartFlow consolidates every claim into a single file, alerts you to anomalies, and automatically coordinates claim stakeholders.

📊
Consolidated dashboardsAll your claims by category, broker, garage — with real costs vs provisions.
📷
WeProov photo certificationTamper-proof, timestamped, geolocated evidence. Staged accidents become impossible.
Automatic SLA & cost alertsSet your thresholds. The tool alerts you before breach — not after.
🔗
Expert & garage orchestrationCentralized coordination, automatic reminders, complete intervention history.
Key metrics — current month
Open claims847
Average cost / claim-18%
Fraud detected this month23 cases
SLA compliance94%
Active breaches⚠️ 12 alerts
Provision vs real cost103%

Every feature built for your business

Not a generic tool — a platform constructed for the African auto insurance context.

🎯

Claims Orchestration

Centralized orchestration for every claim: automatic routing to the right expert or garage, step sequencing, complete traceability.

Core
📊

Real-Time Dashboards

Live dashboards by insurer, claim type, garage. Provisions vs actual costs, SLA at risk, suspected fraud.

Core
✍️

Digital Underwriting

Digitalized subscription and pricing. Driver profile and vehicle analysis for precise pricing before claims occur.

Strategic
📷

WeProov Photo Certification

Tamper-proof photo certification for every vehicle. Evidence admissible in disputes, stops fraud at declaration.

Anti-fraud
🚨

Fraud Detection AI

AI analysis of fraud patterns: recurring claims, suspicious garages, biased expertise. Automatic alerts before settlement.

Anti-fraud
💰

Cost Control Engine

Financial tracking by claim category. Dynamic provisions, threshold alerts, analysis by garage and expert.

Finance

What you actually gain

Every lever has a measurable impact on your claims costs and policyholder satisfaction.

🛡️

Fraud reduction

WeProov + AI detect staged accidents and evidence tampering before settlement.

-35%
💹

Cost control

Provision breach alerts, overcharging garage analysis, dynamic provisioning = measurable average cost reduction.

-18%
😊

Policyholder experience

Full transparency, met deadlines, proactive communication. No more calls asking where the claim stands.

+40 pts
Explore the platform

Book a personalized demo for insurers

In 30 minutes, we analyze your current volume and simulate the expected impact on your claims costs. No obligation.

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