Claims & Tech

In Francophone Africa, automobile claims management remains a major challenge for insurers. Long processing times, pervasive fraud, and dispersed rural customers: traditional solutions no longer work.

Every year, insurance fraud costs €5 billion to the sector. Methods are evolving — so are the tools.

Over 15 digital expertise tools exist in the African market. Here are the criteria for choosing the one that fits your organization.

Over 2 billion messages sent per day in Africa. WhatsApp is already the primary contact point for your policyholders. Let's use it.